Last Updated: 21/06/2026

Welcome to PEHRO. By accessing or purchasing from our website, you agree to be bound by the following Terms of Service. Please read them carefully before using our website or placing an order.

Throughout this website, the terms “we”, “our”, and “us” refer to PEHRO.

1. General Conditions

By using this website, you confirm that:

• You are at least 18 years of age or using the website under parental supervision.

• You agree not to use our products or services for any unlawful or unauthorized purpose.

• You will not violate any applicable laws while using our website.

We reserve the right to refuse service to anyone for any reason at any time.

2. Product Information

We make every effort to display our jewellery products as accurately as possible.

However:

• Product color may slightly vary depending on your screen settings.

• Natural gemstones may vary slightly in color, texture, and pattern.

• Minor handcrafted variations may occur and are not considered defects.

All product descriptions, images, pricing, and availability are subject to change without prior notice.

3. Pricing & Payments

All prices displayed on our website are in Indian Rupees (INR).

We reserve the right to change prices without prior notice.

We accept payments through secure third-party payment gateways authorized on our website.

PEHRO does not store your payment card details.

4. Order Acceptance

Once an order is placed:

• You will receive an order confirmation.

• Acceptance of the order is subject to successful payment verification and stock availability.

We reserve the right to cancel or refuse any order due to:

• Incorrect pricing

• Suspected fraudulent activity

• Product unavailability

• Technical errors

If payment has already been made, the amount will be refunded accordingly.

5. Shipping & Delivery

Estimated delivery timelines shown on our website are approximate.

Delivery delays may occur due to:

• Courier service disruptions

• Weather conditions

• Public holidays

• Unexpected operational issues

PEHRO shall not be held liable for delays caused by third-party logistics partners.

6. Returns, Refunds & Exchanges

Returns, exchanges, and refunds are governed by our Return & Refund Policy available on our website.

Please review the policy before placing an order.

7. Intellectual Property

All content available on this website, including but not limited to:

• Product designs

• Images

• Brand name

• Logo

• Product descriptions

• Website content

are the intellectual property of PEHRO and may not be copied, reproduced, distributed, or used without prior written permission.

Unauthorized use may result in legal action.

8. User Conduct

While using our website, you agree not to:

• Provide false or misleading information

• Attempt unauthorized access to our systems

• Engage in fraudulent transactions

• Use the website for unlawful activities

• Interfere with website security or functionality

9. Limitation of Liability

PEHRO shall not be liable for:

• Indirect or incidental damages

• Delays caused by third-party services

• Loss caused by misuse of products after delivery

• Damage resulting from improper handling or care by customers

Our maximum liability shall not exceed the value of the purchased product.

10. Warranty Disclaimer

Any product warranty provided by PEHRO is limited to manufacturing defects only, subject to our warranty policy.

Normal wear and tear, accidental damage, misuse, or chemical exposure are not covered.

11. Privacy

Your use of our website is also governed by our Privacy Policy.

By using our website, you agree to the collection and use of information as described in our Privacy Policy.

12. Governing Law

These Terms shall be governed and interpreted in accordance with the laws of India.

Any disputes arising shall be subject to the jurisdiction of courts located in Maharashtra, India.

13. Changes to Terms

We reserve the right to update, modify, or replace these Terms of Service at any time without prior notice.

Continued use of our website after changes constitutes acceptance of updated Terms.

14. Contact Information

For any questions regarding these Terms:

Email: support@pehro.in

Website: www.pehro.in

Thank you for choosing PEHRO.